FAQ

Q1.How Much Hair Do I Need?

A : For average head size, here is my suggestion:

Length:12″-18″       2 bundles

Length:20″-26″:      3 bundles

The hair you need is based on the size of your head and hair length personal preference.

Q2. What type of hair care products should I use?

A : Treat this hair just as if it was your own hair.

1, Use good quality shampoo and hair conditioner to care the hair. It is a good choice to let the hair dry naturally.

2, You could Wan hao styling products to keep the hair style.

3, Olive oil will be a good choice to keep the hair healthy and extend the life of hair.

Note: Good care, long life

Q3:Why are my hair extensions getting tangled? 

Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.

Suggestions: 1.Make sure to wash & condition your hair at least once a week, twice a week is better.

2.Use hydrating drops or consult your stylist for more help.

Q4. How long does it last?

A : How long the hair lasts depends on how you maintain it.

Treat it like your own hair and take very good care of it, then normally it could last longer than 1 year.

As our old customers feedback, it also could last 2-3 years if well-cared.

Q5.Can they be straightened, curled?  

A: Yes you can use hair straighter or hair curler to style the virgin hair. But don’t do it too frequently, or the hair will easy to get dry and tangle.

Q6: Can I wash & blow-dry the hair extension?

A: Yes. You can wash them as you would with your own shampoo and conditioner. The extensions can be blow-dried on low setting, but it is not recommended to do it too often.

It is best to let your hair extensions dry naturally after washing them.

Q7. How is the length of the hair measured?

A: Straight hair is measured in its natural state, but our wavy and curly hair is measured when stretched out.

Note: 1. When ordering wavy hair, you may consider ordering 2 inches longer to accommodate your length.

Note: 2. When ordering curly hair, you may consider ordering 4-6 inches longer to accommodate your desired length.

Q8. What type of Hair is used in Extensions?

A. We use 100% Remy Human Hair in our Extensions. Nothing beats the versatility of human hair extensions. Human hair, unlike synthetic hair can be straightened with a flat iron, curled with heat, or chemically treated to perm or dye the hair.

Q9:If I order today, how long it takes for the shipment?

We will ship the goods right away after full payment arrive. Arrival time according to the place you are in .

Take US for example, it takes roughly 2-3 days after full payment arrive.

Q10. Can you tell me more about your guarantee?

A: If In the unlikely event of the product arriving damaged please contact us by phone or email immediately so we can correct the problem. If at all possible please photograph the damaged packaging and email this to us to assist with our claim against the couriers.